Air France Cancún Office in Mexico

Cancun is a beach destination in Mexico, famous among tourists for the water activities like snorkeling, diving, paragliding, and the fantastic nightlife. Thousands of tourists land in Cancun every day to enjoy a beach holiday.

If you are interested in taking an Air France flight to Cancun city in Mexico, please go through the contact details of Air France for booking queries and other information.

Call Air France: To connect with customer service for information on flights, fares, and other details of holiday packages through the Air France airlines phone number 

  •  Dial +52 55 50 91 24 21
  • Follow the IVR instructions to know the specific numbers for the queries, or
  • Speak to an Air France representative 

Working hours of Air France customer service in Mexico City:

According to the local time of Mexico City, customer service is open 

Sunday - Monday: 7.00 - 22.00 hours.

Send an email to Air France: To communicate with Air France customer service for reservation, please drop a mail at 

Air France office in Cancun Airport: please contact Air France customer service at the following address:

Air France Airport Counter, Cancun Airport, Cancun, Quintana Roo, Mexico.

For Air France web check-in:

The web check-in starts 30 hours before the departure of the scheduled flight.

For baggage claims in Mexico on Air France: 

Click on the link below to report the claim on lost, stolen, or damaged baggages:

Call for baggage claim on Air France Cancún Office phone number +52 55 50 91 24 21

Which terminal does Air France operate from at Cancun Airport:

Air France operates from Terminal 4 of Cancun Airport. If you are flying with Air France, please proceed to Terminal 4 after a security check for boarding.

Services provided by Air France Cancun office in Mexico:

  • Information on the pre-booking queries 
  • Assistance with making reservations
  • Information on the deals offered on the bookings to and from Mexico
  • Added service and benefits for Flying Blue members of Air France.
  • Information on the use of miles, award points
  • Guidance on the documents and visas of foreign tourist
  • Information for on-arrival visas
  • Information on special assistance services at the Airport
  • Assistance with baggage issues 
  • information on medical aids at the airport and onboard
  • Information on in-flight wi-fi, food, entertainment, and other services
  • Several other services to help the passengers with their journey.

In case you want information regarding the airport services at Cancun International Airport, see the contact information herein:

Contact form: The airport customer service has given a contact form on the official website for costumes to get in touch for information. Click on the link to get the form:

Try the social media handles for information: check out the following handles of Cancun Airport:

  • Facebook:

Call the airport authority: To reach the airport customer service, call on 

  • +52 (998) 848 7200
  • +52 (998) 886 0322

But these numbers are only meant for the Spanish language.

Cancun city Airport Address: In case you are heading in or out from the Cancun city Airport, please find the address below:

  Cancun International Airport

Cancun-Chetumal Highway KM.22

Cancún, Quintana Roo, México 75220"

Use the above information to connect with Air France and smoothly travel to Mexico without disruptions.

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