Can I Email Qantas Customer Service?

Qantas Airline is a flag barrier of Australia, and it is the largest airline in the country, which caters to various domestic and international destinations. The airline is well known for its flexible policies and prompt customer support. If you have reserved a flight with the airline and want to resolve any query that you are facing with your reservation, in-flight journey, or after-journey issues, then you can use many options for it. If you are thinking, Can I email Qantas Customer Service? Then the answer is yes. You can use other methods also to reach the helpdesk of Qantas.

In what cases the Qantas help desk can assist their passengers?

The Qantas airline support staff can provide its support in various situations, and some of them are given below-

  • For the flight cancellation process.
  • In case of a refund application.
  • To make changes to the itinerary.
  • For group booking process.
  • To acquire special assistance.

What are the methods of reaching out to the Qantas helpdesk instantly?

Passengers can use multiple methods of reaching out the customer support; they can dial the Qantas Customer Service Number or speak through live chat, as some of these methods can get them instant results as well-

Through email

This option is mainly used to ask a query from the airline or share any positive or negative feedback for the airline. Although this method will take much more time to respond, you will surely get a revert within 5-10 business days.

  • Go to the mailing software and start composing an email.
  • Type a gist of your issue in the mail subject line.
  • Explain the details in the mail body, and you can also attach supporting documents in the email and mention your contact details so the airline can connect with you.
  • Put in the email subject tab and send the email after rechecking all the details.
  • You will get the response within 7-10 days. 

Through live chat

You can also use the live chat support option to connect with the support staff and ask for guidance from the live agents.

  • Go to the official website of the airline at
  • You must locate the contact us tab below the home page.
  • After choosing the option, you will be sent to a different page; from there, you have to choose the chat with us option.
  • After selecting the option, a blank chat window will be shown on the screen, and you have to enter a brief of your situation there.
  • You can also select the related prompts that are available on the page to get an accurate response from the live agent.
  • After getting connected, explain your requirements and ask the agent to help you with your issue.

Through contact forms

This option is mainly used to arrange a call back from the airline at your preferred time. This option is used to ask a query or share a compliment or complaint with the airline. It is available on the official website in to contact us tab.

Through call

Passengers can dial the Qantas Phone Number, which is 1 1800 227 4500, to speak with the live executive of the airline. This number is available 24/7, so they can connect with it anytime.

Customer Reviews
  • Leave a comment