How Can I Contact Avianca Customer Service?

How to Contact the Customer Services of Avianca?

Colombia is a nation that holds a 100-year-old flight service, Avianca, which is leading the skies with the best-performing aircraft, extremely helpful cabin staff, and premium on-board and off-board facilities. You will always try to be a passenger of a trustworthy airline and enjoy the services. Due to any unavailability in any facility or unexpected event, if you face an uncomfortable experience, you can come in contact with the airline. You can avail Avianca customer service number to start your conversation with the helpdesk team. Also, there are various modes to get through the Avianca mentioned ahead.

Means of Customer Services in Avianca

Through call:- The phone call service primarily operates every helpline service. You can use the Avianca phone number 1800-284-2622 and make a call. Check also the steps ahead to follow on the call:-

  • Dial the Avianca helpline number.
  • Listen to the instructions of a computerized IVR.
  • To continue your call, choose your language.
  • Press 1 - To know online, check-in.
  • Press 2 - To know the cancellation policy.
  • Press 3 - To book a new ticket.
  • Press * or # - To talk to an Avianca helpline team person.
  • When your call gets connected to a live person, you can inform them about your queries and inconveniences that you have experienced.
  • Possible solutions will be provided to you on the same call, and if required, you will receive a mail after the call.

Through WhatsApp:-. As we all know, the most commonly used chatting application is WhatsApp. So Avianca managed to make its helpline services on WhatsApp without any special Avianca contact number instead of just going through the website. Get the steps to reach this facility from Avianca:-

  • Hang on to the website of Avianca.
  • Search for the "Help Center" tab on the home page, and click on it.
  • You will see a "WhatsApp" box in the top red bar of the contact page.
  • Click on the box, and you will be shifted to the WhatsApp page.
  • Tap on the "Continue to chat" option and start chatting through your easily operated chatting app.

Through social media:- Avianca is also available on the networking platforms that have the most internet users. If you are the one who wants to be connected throughout the world socially and virtually, you must be using Facebook, Instagram, or Twitter. You can reach Avianca and ask for help after messaging directly. Get through the Avianca official links:-

  • To connect on Facebook - facebook.com/AviancaGlobal
  • To connect on Instagram - Instagram.com/avianca
  • To connect on Twitter - twitter.com/avianca

Through chat:- Avianca customer services also operate an online chat facility so that you can contact the airline directly from the website. When you visit the Avianca web portal, you must look for the "Help Center". Then a red "question mark" tab will appear at the bottom right of the screen. Click on that option and start chatting with the Avianca chat support team.

Avianca manages the customer's services to make you comfortable and works hard to provide you with the best assistance as soon as possible after you contact the airline.

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