Air India is an Indian airline company that provides impeccable customer service and timely scheduled flights to popular travel destinations worldwide. They have a well-organized grievance redressal mechanism to resolve customer queries related to their flight or Services offered. They also provide several ways to reach them as per the passenger's requirements. In case you are wondering: How can I contact Air India customer care directly? You can call one of their customer service numbers at 0124-264-1407/ 020-26231407/ 1-860-233-1407 in the manner described below to speak to a representative individually.
Whenever you need to get an instant resolution to your problem, the live chat feature at Air India Is always there, as it is available 24/7. You can chat with a virtual assistant by replicating the steps described below.
Apart from calling and chatting, you can reach out through the Contact Form to get a reply from Air India. They provide different Forms for different issues. You are only required to click the Submit Request option and pick your reason on the Contacts page of their website to open a dedicated Form. Fill it in with the details like name, email, e-ticket number, etc., to submit it, and an executive will contact you within 24 hours of submission.
You can also utilize Social media as a contact mode to get through Air India if you are looking for an additional one. Note it takes longer to get a reply than other contact modes. So use the links below for a query that is not urgent.
Air India understands that customer service is one of the fundamental pillars of an airline service provider. That's why they provide 24/7 customer service to their passengers. However, sometimes you may face a long waiting time over a call. In that case, you can request a callback from Air India by filling out a callback Form on their website with your desired date and time, and they will call you at the allotted time.