How can I reach Air India?

Air India is an Indian airline company that provides impeccable customer service and timely scheduled flights to popular travel destinations worldwide. They have a well-organized grievance redressal mechanism to resolve customer queries related to their flight or Services offered. They also provide several ways to reach them as per the passenger's requirements. In case you are wondering: How can I contact Air India customer care directly? You can call one of their customer service numbers at 0124-264-1407/ 020-26231407/ 1-860-233-1407 in the manner described below to speak to a representative individually.

  • Dial the given number and pick a language preferred to you for communication.
  • Now you will listen to the IVR commands and follow them carefully to choose the option related to your issue by pressing the appropriate key.
  • They will transfer your call to a representative who will answer in a while, and you can make the most of it by talking to them.
  • However, if you are still looking for the answer How can I reach Air India? Then you can read the segment below to get detailed information about their customer service options.

Does Air India offer Live Chat?

Whenever you need to get an instant resolution to your problem, the live chat feature at Air India Is always there, as it is available 24/7. You can chat with a virtual assistant by replicating the steps described below.

  • Open the website 
  • Reach the Contact Us page through the Support section of the website.
  • Click the chat badge at the bottom of the page to connect with a representative in a separate pop-up window. 
  • Now you are required to drop a message about your issue, and they will reply instantly to provide a solution to your problem.

Is there any other way to contact Air India Customer Service?

Apart from calling and chatting, you can reach out through the Contact Form to get a reply from Air India. They provide different Forms for different issues. You are only required to click the Submit Request option and pick your reason on the Contacts page of their website to open a dedicated Form. Fill it in with the details like name, email, e-ticket number, etc., to submit it, and an executive will contact you within 24 hours of submission.

What are the Social media options to contact Air India?

You can also utilize Social media as a contact mode to get through Air India if you are looking for an additional one. Note it takes longer to get a reply than other contact modes. So use the links below for a query that is not urgent.

  • Facebook:
  • Twitter:
  • Instagram: 

What are the customer service hours at Air India?

Air India understands that customer service is one of the fundamental pillars of an airline service provider. That's why they provide 24/7 customer service to their passengers. However, sometimes you may face a long waiting time over a call. In that case, you can request a callback from Air India by filling out a callback Form on their website with your desired date and time, and they will call you at the allotted time. 

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