How do I Connect to Lufthansa?

On booking a flight with Lufthansa Airlines, passengers sometimes encounter queries related to refund policies, date changes, accessibility assistance, or other flight issues. The passengers looked for an answer, but they did not have an idea about the medium through which they could contact the customer service representative. There are so many ways to contact Lufthansa Airlines.

Give a call to Lufthansa Airlines:

The calling process is one of the most used methods to contact a customer service representative. You can dial Lufthansa customer service number 1 (800) 645-3880, and the call will be forwarded to the IVR, and it will provide the options. You need to make a choice from the given options depending on your queries. After that, the call will be directed to the representative. In order to get connected with Lufthansa, you need to follow the steps given below:

  • Press 1 for the flight reservation.

  • Press 2 to check the refund policies.

  • Press 3 for baggage claim.

  • Press 4 to check the flight status and the terminal.

  • Press 5 to get additional assistance.

  • Press 6 to cancel the reservation.

  • Press 7 for drinks and beverages.

  • Press 8 to speak to the representative.

 How do I connect to Lufthansa?

You can use the Live Chat option to reach out to the Lufthansa customer service representative. It is an effective medium to contact the representative. You must follow the direction to start the Live Chat as described below: 

  • Visit the official website of Lufthansa Airlines.

  • Scroll down the page and click on the option Help and Contact.

  • Tap on the Message icon and select the Start Chat option.

  • The virtual assistant will provide you with an option. Make the selection from the given options, or you can directly write the message.

  • Press the send option.

  • Soon the customer service representative will get in touch with you.

If you are still searching for another method to contact the representative, then you can read the information below.

Use Social Media platforms for communicating with Lufthansa:

You can get in touch with Lufthansa Airlines by utilizing the social media platform. There are multiple platforms through which you can contact the customer service representative. Numerous social media platforms are as per mentioned below:

  • Facebook:

  • Twitter:

  • Instagram:

  • LinkedIn:

How do I contact Lufthansa Airlines by email?

For further assistance, you can use the send an email option. Lufthansa Airlines did not have a direct email. You need to obey the instructions as per described below:

  • Open Lufthansa Airlines’ webpage.

  • Tap on the option Help and Contact.

  • Now choose from the options depending on your requirements.

  • Enter all the details in the given boxes and press the send option.

  • The customer service representative will reach you within 5-7 business days.


You can contact the representative by using the Lufthansa phone number, and they will aid in resolving all your questions, and you can also go to the official website if you still have any queries or need additional assistance.

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