How do I contact Air Canada about my refund?

If you want information about requesting a refund, you can check the Air Canada website. It's important to have your booking reference number and any other relevant details on hand when you contact their customer service team. They will assist you with your refund request in a timely manner. But there you seem to have some issues in getting a refund due to a lack of knowledge; you don’t know How to contact Air Canada about my refund, so there are a few prompt ways which help you in taking a refund from the airline by contacting them.

Call Air Canada for a refund: 

  • Navigate the official site of Air Canada 
  • Down the page to the contact us section, open it.
  • Look for the call support section, take the number as per your location
  • Paste it on your dial pad, and call the live person at 1 (888) 247-2262
  • When the Air Canada phone number connects with the live agent, you may request a refund, 
  • There you need to tell about all the reliable and relevant details of your bookings,
  • The refund process begins, and soon you will get your money in your original payment mode. 

Submit a refund request online: You can also submit a refund request through Air Canada's website. To do this, go to the Air Canada Refunds page: and enter your booking information.

Contact Air Canada through social media: You can also contact Air Canada on Twitter, Facebook, and Instagram. There you may tell them about the issues you are facing regarding refund and get prompt help by talking with them. 

Send an email: There has another mode to contact Air Canada about my refund by email. Therefore, you must reach this site,, fill out the form with all the reliable details and submit it. Soon, they will contact you and try to solve your issues.

Air Canada refund policy

  • Air Canada offers a flexible refund policy for tickets purchased within the past 24 hours. If you booked your ticket more than 24 hours ago, you may be eligible for a refund depending on the type of fare you purchased. 
  • Flexible fares are refundable for a full refund up to 24 hours after purchase. After that, they are only refundable for a partial refund, depending on the fare rules.
  • Air Canada has a refund policy that allows passengers to receive a full refund if their flight is canceled or delayed by more than three hours. 
  • Travelers can also acquire a refund if they are not able to fly due to a medical emergency or death in the family. 
  • However, if the cancellation or delay is due to weather or other unforeseen circumstances, the airline does not offer refunds. 
  • If you cancel your Air Canada flight, you will also be responsible for any applicable change fees.
  • Taxes and fees are only refundable if applied to the Air Travelers Security Charge.
  • Refunds may take up to 7 to 10 business days to process.
  • You can request a refund online, by phone, or at an Air Canada airport ticket counter.

Customer Reviews
  • Leave a comment