How do I Get in Touch with Viva Air?

Accumulate knowledge to connect with Viva Air.

Making flight reservations after resolving the queries will make your trip more memorable. To resolve your questions, airlines provide the facility of a representative as these representatives have detailed information about the airlines. Most airlines have a representative facility, and Viva air is one of them; choosing Viva Air for travel will help you benefit from multiple things such as quick refunds, miles, special assistance for a disabled passenger, etc. If you want to Get in touch with Viva Air but need more information, you will know about it by reading below. 

Methods to communicate with Viva air 

Several modes are available to reach the representative of Viva Air. To know all these modes in detail, you need to read below. 

Connect on call: Connecting with the representative on call will help you save time, and if you are in a hurry, you need to go with this option to resolve your query. To communicate on call, dial this Viva Air phone number 1 (855) 652-0600/ +1-802-302-5016 and choose the language you are comfortable with connecting. After this, you need to follow the below-mentioned IVR options. 

• Press 1 to reserve a new flight or upgrade your bookings 
• Press 2 to cancel the bookings and apply for the refund 
• Press 3 if you want to use special assistance for disabled passenger 
• Press 4 for queries related to lost or damaged luggage 
• Press 5 to communicate with the representatives

After completing the IVR instructions, you must choose the option per the query and connect with the representative. The best time to call these representatives is from 07 to 11:00 AM.

Use chat mode: If you want to connect in some alternative method or cannot resolve your query due to a network or voice break, then you can use this option. To communicate with the representative on the chat, you need to follow the below points. 

• Search for Viva air official website in your search engine 
• Then click the contact us page 
• Next, find out the chat section and option it
• After this, you need to mention your complete name, contact number, email id, etc
• Further, you need to fill out the date and time of the flight and then submit the details 
• Next, a chat box will appear in which you need to fill out the complete query
• Last, you have to send that query, and the representative will provide you with all the genuine solutions. 

Via email: If you want, you can also use the Viva Air official email id to send your query, and sending your question through email is beneficial if you have any document you want to attach with your query. To connect on the chat, you need to open this link cuentanos@vivaair.com and then choose the compose a new email section. After mentioning your complete question with booking details and, if required, attach documents such as flight ticket, medical certificate, etc., and then send that email. You will get the solutions to your query within 24 to 48 hours of sending the question.

By reading the above, you will know about the Viva Air customer services phone number; if you get any issues, you can use the alternative mode to connect. You can connect with these representatives anytime as they provide help services 24/7.