How do I call United about a canceled flight?

United Airlines is a reputed service provider based in the United States. They are well-known for providing top-grade services and the quality of their airports. However, issues are intolerable during a flight journey as they sometimes need to cancel their flights due to bad weather or Operational reasons. In that case, passengers have to face inconveniences, and they are left with the option to reschedule their flight or request a full refund from United. If you are in a similar situation and are willing to request a refund, then you can call United about a canceled flight and request a refund as described below.

  • Dial the number 1-800-864-8331 and pick a preferred language for communication to proceed.
  • After picking the language, you will listen to the recorded IVR commands and follow them precisely to press the 5th key for refund-related issues.
  • They will forward your call to a specialist asking for your booking details like confirmation number, name, flight number, travel date, etc.
  • Once you share the details, they will initiate the refund process.
  • Depending on the payment source, you will get the reimbursed amount in your account within 7-10 business days.
  • They will also drop an email immediately as a confirmation to your registered Email.

Furthermore, suppose you cannot request a refund for your canceled flight by calling the United Airlines phone number. In that case, you are also left with the option to do it yourself online by filling out a Refund Form on the United Airlines website by obeying the below steps.

  • Open the website
  • Visit the Customer Service page of the website.
  • You will see the Refunds and Customer Care option; click it.
  • Select your reason to get a refund and click the Refund Form option on the following page to open a Form.
  • To submit it, fill it in with the details like Booking reference/confirmation number, travel date, name, etc..
  • They will process your refund after verifying the details, which will be reflected in the source account within 7-10 days of submitting the Form.

Can I reschedule a canceled United flight?

Apart from requesting a refund, you can also reschedule your canceled United flight without paying additional charges. If you are willing to reschedule the flight, you can do it through the abovementioned methods.

Method 1: Online

It is the easiest way to reschedule the flight as you can do it anywhere using your laptop or smartphone through the My Trips section of United’s website. Enter the Confirmation number and last name to pick the desired flight and click the reschedule option. Your flight will be rescheduled to the chosen date, and you will get the new e-ticket via mail.

Method 2: At the Airport

If you are at the airport, you can visit the United ticket office with your e-ticket and ID proof, and the representative will do what is necessary to reschedule your canceled flight.

Hence, the abovementioned ways can answer the question: How do I call United about a canceled flight? If it doesn’t, you can get assistance through live chat to get the required information or visit their official website to explore more options to resolve your query.

Customer Reviews
  • Leave a comment